#364 – Chris Voss: FBI Hostage Negotiator

Mar 10, 2023 2h 16m

About this episode

Chris Voss is a former FBI hostage and crisis negotiator and author of Never Split the Difference: Negotiating As If Your Life Depended On It. Please support this podcast by checking out our sponsors: – Shopify: <a href="https://shopify.com/lex">https://shopify.com/lex</a> to get free trial – Indeed: <a href="https://indeed.com/lex">https://indeed.com/lex</a> to get $75 credit – InsideTracker: <a href="https://insidetracker.com/lex">https://insidetracker.com/lex</a> to get 20% off EPISODE LINKS: Chris’s Instagram: <a href="https://instagram.com/thefbinegotiator">https://instagram.com/thefbinegotiator</a> Chris’s Twitter: <a href="https://twitter.com/fbinegotiator">https://twitter.com/fbinegotiator</a> Chris’s Website: <a href="https://blackswanltd.com">https://blackswanltd.com</a> Chris’s Masterclass: <a href="https://masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation">https://masterclass.com/classes/chris-voss-teaches-the-art-of-negotiation</a> Never Split the Difference (book): <a href="https://amzn.to/3J5scNC">https://amzn.to/3J5scNC</a> PODCAST INFO: Podcast website: <a href="https://lexfridman.com/podcast">https://lexfridman.com/podcast</a> Apple Podcasts: <a href="https://apple.co/2lwqZIr">https://apple.co/2lwqZIr</a> Spotify: <a href="https://spoti.fi/2nEwCF8">https://spoti.fi/2nEwCF8</a> RSS: <a href="https://lexfridman.com/feed/podcast/">https://lexfridman.com/feed/podcast/</a> YouTube Full Episodes: <a href="https://youtube.com/lexfridman">https://youtube.com/lexfridman</a> YouTube Clips: <a href="https://youtube.com/lexclips">https://youtube.com/lexclips</a> SUPPORT & CONNECT: – Check out the sponsors above, it’s the best way to support this podcast – Support on Patreon: <a href="https://www.patreon.com/lexfridman">https://www.patreon.com/lexfridman</a> – Twitter: <a href="https://twitter.com/lexfridman">https://twitter.com/lexfridman</a> – Instagram: <a href="https://www.instagram.com/lexfridman">https://www.instagram.com/lexfridman</a> – LinkedIn: <a href="https://www.linkedin.com/in/lexfridman">https://www.linkedin.com/in/lexfridman</a> – Facebook: <a href="https://www.facebook.com/lexfridman">https://www.facebook.com/lexfridman</a> – Medium: <a href="https://medium.com/@lexfridman">https://medium.com/@lexfridman</a> OUTLINE: Here’s the timestamps for the episode. On some podcast players you should be able to click the timestamp to jump to that time. (00:00) – Introduction (06:31) – Negotiation (12:21) – Reason vs Emotion (27:17) – How to listen (36:06) – Negotiation with terrorists (38:14) – Brittney Griner (39:53) – Putin and Zelenskyy (47:13) – Donald Trump (54:23) – When to walk away (58:37) – Israel and Palestine (1:06:16) – Al-Qaeda (1:11:46) – Three voices of negotiation (1:20:11) – Strategic umbrage (1:23:18) – Mirroring (1:26:29) – Labeling (1:33:55) – Exhaustion (1:36:09) – The word “fair” (1:39:06) – Closing the deal (1:41:03) – Manipulation and lying (1:42:58) – Conversation vs Negotiation (1:54:17) – The 7-38-55 Rule (1:58:16) – Chatbots (2:07:39) – War (2:09:10) – Advice for young people

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