🎧 Roleplay Time! 3 Common Work Calls in Perfect British English - How to Say "I Don't Know" Like a True Brit 🇬🇧 - 10 British Questions That Aren't Looking for Answers - ☕ How to Speak Up in a Meeting (Without Sounding Pushy)

About this episode

<h2>📞 Scenario 1: Confirming an Order</h2> <blockquote> <p><span style="font-size: large;">Receptionist: "Good morning, Thames Supplies, this is Maria speaking."</span></p> <p><span style= "font-size: large;"><strong>Caller:</strong> "Hi Maria, it's Imogen from Hamilton Creative. I'm just calling to confirm our stationery order for next week."</span></p> <p><span style= "font-size: large;"><strong>Receptionist:</strong> "Of course – let me just check that for you… Yes, we've got you down for delivery on Tuesday the 18th, before midday."</span></p> <p><span style= "font-size: large;"><strong>Caller:</strong> "Brilliant. And can I just double-check it's going to our Bishopsgate office?"</span></p> <p><span style= "font-size: large;"><strong>Receptionist:</strong> "Yes, that's what I've got here. Is there anything else I can help with?"</span></p> <p><span style= "font-size: large;"><strong>Caller:</strong> "No, that's all. Thanks very much – appreciate your help!"</span></p> <p><span style= "font-size: large;"><strong>Receptionist:</strong> "My pleasure. Have a great day!"</span></p> </blockquote> <p><span style="font-size: large;">💬 <em>Useful phrases:</em></span></p> <ul> <li><span style="font-size: large;">"I'm just calling to confirm..."</span></li> <li><span style="font-size: large;">"Can I double-check…"</span></li> <li><span style="font-size: large;">"Is there anything else I can help with?"</span></li> </ul> <h2> </h2> <h2>📞 Scenario 2: Chasing a Late Payment</h2> <blockquote> <p><span style="font-size: large;">Caller: "Good afternoon, this is Zoe from AllPoints Marketing. Could I speak to someone in accounts, please?"</span></p> <p><span style= "font-size: large;"><strong>Receptionist:</strong> "Certainly – one moment."</span></p> <p><em><span style="font-size: large;">(pause)</span></em></p> <p><span style= "font-size: large;"><strong>Accounts:</strong> "Hello, Janet speaking."</span></p> <p><span style= "font-size: large;"><strong>Caller:</strong> "Hi Janet, I'm just chasing up an invoice we sent over last month – number 3945. It looks like payment's still outstanding."</span></p> <p><span style= "font-size: large;"><strong>Accounts:</strong> "Let me bring that up… Yes, I see it here. Apologies – it's queued for processing this week."</span></p> <p><span style= "font-size: large;"><strong>Caller:</strong> "Thanks for checking. If there's any issue, just drop me an email."</span></p> <p><span style= "font-size: large;"><strong>Accounts:</strong> "Will do. Thanks for your patience!"</span></p> <p><span style= "font-size: large;"><strong>Caller:</strong> "No problem – speak soon."</span></p> </blockquote> <p><span style="font-size: large;">💬 <em>Useful phrases:</em></span></p> <ul> <li><span style="font-size: large;">"I'm just chasing up…"</span></li> <li><span style="font-size: large;">"It looks like payment's still outstanding."</span></li> <li><span style="font-size: large;">"Thanks for your patience!"</span></li> </ul> <h2> </h2> <h2>📞 Scenario 3: Following Up After a Meeting</h2> <blockquote> <p><span style="font-size: large;">Caller: "Hi, it's Danielle from Northbridge Recruitment – just following up on our meeting last Friday."</span></p> <p><span style= "font-size: large;"><strong>Receiver:</strong> "Oh hi Danielle, yes – thanks for calling."</span></p> <p><span style= "font-size: large;"><strong>Caller:</strong> "No problem. I just wanted to check if you had a chance to review the proposal we discussed?"</span></p> <p><span style= "font-size: large;"><strong>Receiver:</strong> "Yes, I did. I actually had a couple of questions I was hoping to email you about."</span></p> <p><span style= "font-size: large;"><strong>Caller:</strong> "Perfect – feel free to send those over. I'm happy to arrange another call if that's easier."</span></p> <p><span style= "font-size: large;"><strong>Receiver:</strong> "Great, I'll get those over later today."</span></p> <p><span style= "font-size: large;"><strong>Caller:</strong> "Lovely – thanks again, and speak soon!"</span></p> </blockquote> <p><span style="font-size: large;">💬 <em>Useful phrases:</em></span></p> <ul> <li><span style="font-size: large;">"Just following up on…"</span></li> <li><span style="font-size: large;">"I just wanted to check…"</span></li> <li><span style="font-size: large;">"Feel free to send those over."</span></li> </ul> <p>Want to get in touch ? 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