Call centres: Are you talking to AI?

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<p>Could AI make call centre queues less painful?</p><p>Find a full transcript and worksheet for this episode to help you with your English at: <a href="https://www.bbc.co.uk/learningenglish/english/features/6-minute-english_2024/ep-241219">https://www.bbc.co.uk/learningenglish/english/features/6-minute-english_2024/ep-241219</a></p><p>SUBSCRIBE TO OUR NEWSLETTER: ✔️ <a href="https://www.bbc.co.uk/learningenglish/newsletters">https://www.bbc.co.uk/learningenglish/newsletters</a></p><p>FIND BBC LEARNING ENGLISH HERE: Visit our website ✔️ <a href="https://www.bbc.co.uk/learningenglish">https://www.bbc.co.uk/learningenglish</a> Follow us ✔️ <a href="https://www.bbc.co.uk/learningenglish/followus">https://www.bbc.co.uk/learningenglish/followus</a></p><p>LIKE PODCASTS? Try some of our other popular podcasts including: ✔️ Learning English for Work ✔️ Learning English from the News ✔️ Learning English Stories</p><p>They're all available by searching in your podcast app.</p>